CONSISTENT, ON-GOING, QUALITY CUSTOMER CARE
WE UNDERSTAND THE IMPORTANCE OF BEING THE VOICE OF YOUR BUSINESS
Chime supports a wide variety of call categories for clients today.
- Account and Billing Support
- Appointment Setting
- Insurance Policy Support
- Benefits Administration
- Healthcare exchange support
- Technical Support
- Help Desk
- Retail Support
- Multi-lingual Support
- Training, Operations, Quality, Workforce Management
Our selectively hired and well-trained associates deliver superior customer care through each customer interaction in our spacious, state-of-the-art contact center. The quality of service on the other end of the phone influences how your customers view your company. Our high-quality customer care solutions, combined with decades of experience, have been proven to increase customer satisfaction, loyalty and ultimately, profitability.
As the face of your brand, our contact center associates play a critical role in your company. That is why we only hire the best through our culture of excellence, and train each individual on site. Specializing in contact center management, customer service, and product and technical support, we provide value by reducing your cost structure, improving the quality of your customer interactions and driving revenue.