In The News

Chime Solutions Launches Total Life Program, Helping Employees Win Outside of the Workplace

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Aug 06
The Chime Total Life program consists of development courses and wellness programs offered to enhance all aspects of employee’s lives, including financial aptitude, physical health and mental health. The entire company has begun to take full advantage of the credit repair classes, personalized workouts and mindfulness lunch and learns. Reports have shown declines in employee’s financial worry and increases in both their physical and psychological health… Read More

Medal of Excellence Awarded to Atlanta-Based Customer Contact Center

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Feb 20
The leading provider of employee engagement and performance optimization solutions for contact centers, announced Chime Solutions as a winner of the 2018 A-Game Contact Center Performance Medal of Excellence Awards. The honorees are recognized for their outstanding commitment to customer care, sales, and service delivery excellence through exemplary individual and team performance across a diverse range of business and customer experience metrics. “No other functional area of an organization is more focused.. Read More

Minority-Owned Family Business Provides Dinner for 200 Families to Celebrate #GivingTuesday

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Nov 28
Today marks a global day of giving and Chime Solutions found a creative way to celebrate early. The minority-owned customer-contact service provider kept its recent charitable momentum going with giving back internally this Holiday. Chime Solutions held a “Turkey Hunt” in which 200 paper turkeys were hidden around their state-of-the-art facility. Employees were all provided a chance to search for the turkeys and the first 200 people to find one received a full Publix Thanksgiving

A $10,000 Donation for the Homeless Starts Chime Solutions’ Giving Season Early

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Nov 08
Committed to giving back to its community, Chime Solutions held its first 5K race to support homelessness in the area. The domestic-based customer-contact service provider partnered with Calvary Refuge Center to donate all race proceeds. Calvary Refuge, Inc. is a 501(c)(3) non-profit organization that provides emergency and transitional housing and food for homeless individuals and families in need. Through its Transitional and Emergency Housing programs, Calvary Refuge Center has helped thousands of homeless adults and children in need. The official race route started and finished… Read More

Chime Solutions named Fastest Growing Company in Atlanta

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Jul 15
For the first time in ten years, the unemployment rate, in Clayton County, has dropped below six percent. Courtney Pogue, the county’s director of economic development, reported that 2,014 new jobs have been created, exceeding 2016 expectations. Nearly half of these jobs can be attributed to Chime Solutions growth… Read More

AJC – How a family business might save Southlake Mall

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Sep 01
In early 2014, Mark and Shelly Wilson went shopping for a site for their newest business venture – a giant customer service call center – and ended up at the mall. Opening Chime Solutions in the former J.C. Penney at Southlake Mall in Clayton County made sense, they decided. The mall sits off a busy stretch of I-75 in Morrow and along a MARTA bus line. More important, it had ample parking and a food

Chime Solutions To Open Operations Hub In Morrow, Georgia

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Jun 03
Chime Solutions Inc., an outsourcing firm for business processes that specializes in contractor staffing solutions and contact center services, will create more than 1,120 jobs with the opening of a call center at the Southlake Mall in Morrow, Georgia. The firm will relocate to the former JCPenney building at Southlake Mall. The 65,000-square-foot facility will become a state-of-the-art call center. The open positions at the call center will include… Read More

AJC – Firm to hire 1,120 in Clayton County

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Jun 02
A metro Atlanta company said Monday that it will open a call center facility in Morrow with plans to create more than 1,120 jobs. Chime Solutions, an outsourced human resources company and staffing firm that also operates call centers, plans to open a new center in Morrow in a former J.C. Penney store at Southlake Mall. “This is extremely important to Clayton County, and it’s just the beginning of the economic transformation,” said Grant Wainscott, – Chime Solutions Will Bring More Than 1,120 Jobs to Clayton County

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Jun 02
Gov. Nathan Deal announced today that Chime Solutions Inc., an outsourcing firm for business processes that specializes in contractor staffing solutions and contact center services, will create more than 1,120 jobs at a call center operation in Morrow. “Georgia has become a global hub for communications services,” said Deal. “With the help of our top 10-ranked talent pool, this industry has grown to include nearly 300 Georgia-based companies. Our competitive business climate and dynamic cluster

Chime Solutions coming to Southlake Mall, bringing 1,120 jobs to Clayton Couty

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Jun 01
ATLANTA — Major staffing firm Chime Solutions will create 1,120 jobs in Clayton County by setting up a call center in Southlake Mall, Gov. Nathan Deal announced Monday. “This announcement today is in a county whose unemployment rate has greatly exceeded the unemployment rate as as a state as a whole, so these are jobs that are going to be very welcomed in that community,” said Deal during a press conference at the state Capitol.