It is the brainchild of president and CEO Mark Wilson, who has more than 25 years of success in business information and call center services. He also led and eventually acquired eVerifile, an online contractor screening company.
“Our primary focus is to address the issue of economic mobility, creating opportunities in underresourced communities,” Wilson said.
To achieve that, Wilson set a goal of creating 10,000 jobs across 10 cities — all in communities with a significant Black population. Based in metro Atlanta, he started his mission by using the former J.C. Penney space at Southlake Mall, just outside the city, to open a 115,000 square-foot, state-of-the-art call center.