Not Your Ordinary Outsourced Partner

Unlike many global BPO companies that may serve hundreds of clients in global locations, which can can result in impersonal, guarded relationships and a mass production type culture and environment, Chime has taken a different approach. We offer operational transparency and a teaming approach with our clients. We believe in shared responsibilities and shared benefits with our clients.  Our aspiration is to operate as “One” team with our clients.

 

We love what we do. We firmly believe that in order to deliver the best services possible, our team must be empowered and know they play an indispensable role in client success. The Chime workplace, headquartered outside of Atlanta, is an upbeat environment that promotes success and positivity. As a result, our employees create a better experience for your Customers.

 

At Chime Solutions, we promote a positive workplace and hire employees that enjoy what they do. Empowering our employees by offering them competitive salaries, health care benefits and paid holidays are some ways we like to say thank you for the hard work.

Top 3 Reasons to Partner with Chime

People-Centered Culture

High retention = Great Quality

Scalable

Our expertise in seasonal support meets your volatile support requirements

A Positive Experience

We take care of your customers

What We Value

Central to defining the Chime brand are four brand attributes:

People-Centered

The hallmark of what makes Chime Solutions a different kind of call center. Chime’s focus on organizational development, employee rewards and recognition programs, state-of-the-art facilities and a commitment to promoting from within help the company create a workplace that is more conducive to higher retention rates and a culture different from typical outsourced call center work environment.

Technology Leaders

An early adopter of VoIP and cloud-based technology, Chime Solutions continue to invest in leading edge technology, with the flexibility to adapt and integrate with our clients’ CRM and databases Seamlessly and reliably

Client Advocacy

We offer operational transparency and a teaming approach with our clients. We believe in shared responsibilities and shared benefits with our clients. Our aspiration is to operate as “One” team with our clients.

Accessible

From our leaders down, Chime has a reputation as being transparent, easy to work with, flexible and responsive.

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