We provide world-class customer service for the world’s best-loved brands.

how we help

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boost customer satisfaction

We help you connect with customers and exceed their expectations.

Keywords: Call Center, find.

increase operational efficiency

We help businesses reduce cost without compromising quality.

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reduce customer attrition

We turn your clients into advocates supporting your long term growth.

what we provide

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Premium Talent

We recruit the most highly-qualified talent for your business.

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Custom-Built Technology

We use tools and platforms to optimize
the customer experience.

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Comprehensive BPO & IT Support

We offer wide-ranging business processes
and digital solutions.

vxi by the numbers

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Languages
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Years of Continuous Success in
the Customer Care Industry
0
Locations
0 K+
Hardworking and Reliable Customer
Care Agents
0 M+
Interactions with Happy Customers
Every Year

NMSDC

Minority-owned,
certified company

2023_NMSDC Certification
The logo for peak matrix customer experience management services in America, specializing in call center solutions.
Logo - CES
VXI SASCS21 Grand Winner
Asia-pacific call center awards logo.
ICT awards Philippines logo
IAOP Global Outsourcing 100 Logo
China Council Top Service Provider Logo
VXI SASCS21 Grand Winner
Asia-pacific call center awards logo.
ICT awards Philippines logo
IAOP 2018 The Global Outsourcing 100 Logo
Logo - CES
China Council Top Service Provider Logo
2023_NMSDC Certification
The logo for peak matrix customer experience management services in America, specializing in call center solutions.

What are your customers' expectations and how have they changed?

VXI and Execs in the Know have teamed up in this year’s CX Leaders Trends and Insights Report to reveal the latest developments, multichannel preferences, and top challenges facing customer service professionals today.

In this report, you'll learn:

Exclusive Customer Care Technology

Screenshot of VXI's Talent Match Pro™ software interface, showcasing its hiring capabilities.

Talent Match Pro™

Increases hiring efficiency
via specialized chatbots.

Screenshot of VXI's Training Simulator™ software interface, showcasing its training simulation capabilities.

Training Simulator™

Optimizes your team's performance
by recreating real-life scenarios.

Screenshot of VXI's Performane Pro 360™ software interface, showcasing its coaching capabilities.

Performance Pro 360™

Enables you to provide personalized coaching for your team.

what our clients say about vxi

VXI Ratings

Secure Work-From-Home Solutions

Tried and tested by our staff during the current pandemic, our sophisticated Work-From-Home Agents solution provides a safe, secure way of working that gives you great cost savings and even greater access to skilled talent worldwide.

Your Work-From-Home Agents will be using a digitally secure remote setup to work from their homes, all protected by enterprise-grade data security and data loss prevention protocols.
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turnkey home office installation

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productivity
monitoring

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enterprise-grade IT Security Protocols

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business continuity solutions

Start Making Your Customers Smile Today

With the talent and the tools to make every part of the process seamless, building an amazing customer-care team has never been easier.