Reliable, Secure Voice Recognition Solutions
We offer real-time voice authentication technology to instantaneously and securely verify the caller without archaic and intrusive methods like PINs, passwords, and personal questions. The result: enhanced security and cost savings, improved the customer experience, and reduction in average handle time.
We seamlessly authenticate the customer’s voice with Illuma AccessTM, our cutting edge voice recognition technology, for improved user experience.
Our technology transforms the customer experience by getting right straight to the point while maintaining security and increasing satisfaction.
Our technology processes the caller’s voice, compares it to previous calls placed by the individual, and instantly sends verification to the Chime representative.