Despite dropping 500 decent jobs into southern Dallas these last few months — with plans to double that number by next December — Mark Wilson would never be mistaken for a warm and fuzzy do-gooder.
Wilson is an entrepreneur intent on big successes for the Atlanta-based call-center services operation he owns with wife Shelly. But their business model — intentionally setting up shop in long-overlooked communities that are home to similarly invisible workforces — is more inspiring, and probably more life-changing, than any philanthropic gift.
“The entire country is missing out on these talent pools,” Wilson told me this week at Chime Solutions’ sparkly new high-tech quarters at RedBird Mall in southwest Dallas. “This is not a social project or handout, it’s about human talent that’s been overlooked.”