Our “one team” care platform offers a low-cost service delivery model combined with differentiated care solutions. Whether your customer contact objectives are to reduce costs, increase revenue or enhance the customer experience, Chime is your trusted partner to help execute your customer contact strategy.
Customer Care
As the voice of your brand, our contact center associates play a critical role in your company. That is why we only hire the best and invest heavily in training and development. Specializing in a full range of customer care solutions, we provide value by reducing your cost structure, improving the quality of customer interactions and driving revenue opportunities powered by our omni-channel on-demand platform.
LEARN MORESeasonal Solutions
Responsive and available customer care is our business all times of the year. Our rapid ramp up operational capabilities support clients for both expected and unexpected contact volume fluctuations. We specialize in seasonal short term programs, such as open enrollment and retail support as well as unexpected events such as data breaches and weather impacts. In short, we’re always on, so can trust your customers will get the support they need.
LEARN MOREOn Demand Services
Not only do we meet our client staffing requirements 100% of the time, we cover the staffing gaps caused by unplanned shrinkage through our mobile enabled on-demand staffing app that pushes real-time notifications to trained available resources to support calls as needed. It is a revolutionary approach to the age old problem of missing service levels due to high absenteeism and high attrition.
LEARN MOREDon't take our word for it
Chime is responsive, performance-driven and solutions oriented.
Aon Integramark